Last week I was told that I was one of the most outspoken critics about Lotus’ lack of support for the iPhone. While I agree that I complained quite a bit, I was surprised to hear that the number of complaints I lodged reached anyone’s radar screen. With that in mind, I feel compelled to comment on the latest update to Lotus Traveler which now supports the iPhone.
In a word: Nailed-it!
From my perspective, I’ve been waiting for Notes connectivity since the day iPhone apps were first launched – which is a long time to wait for something (email, contacts, calendar sync with Notes) I could easily have by moving to a WinMobile or BlackBerry device. There is also a relationship between the amount of time I have to wait for something and the continuous raising of my expectations of the product once its released… which is to say: I’ve had some HIGH expectations for this product.
And Lotus totally pulled it off. Install is easy & painless. Setup is so easy its almost non-existent (which is GREAT). Usability and integration with the iPhone is awesome. What’s more, Lotus also threw in a free surprise in the form of global address book look-ups which is a HUGE deal for us since we leverage directory assistance to integrate not only address book information but supplier, vendor and customer information — all of which are now easily at my fingertips and work GREAT!
Nice job, Lotus! You guys NAILED IT!
October 15th, 2009 at 7:58 pm
Thanks, Kevin — i sent this on to the development team. I agree they nailed it!
October 16th, 2009 at 11:58 am
[...] the heels of my excitement about the Lotus Traveler support for the iPhone (which is an AWESOME implementation, btw … I [...]