… is how to call for help. No, not a phone call, exactly. Here’s the deal…
I’m playing around with the Nokia SCCP client which (in theory) should allow me to connect my Nokia E61 to my Cisco call manager (VoIP) system to get phone calls from my office extension (which, obviously, uses a Cisco VoIP system) right on my cell phone. I’ve seen it demo’d by our Cisco BP and it looks COOL!
So last night I attempted to perform the installation. Against my better judgement, I did it when I was out of the office (getting a car wash – in MN, which was really my first lack of good judgement) and when I didn’t have a WiFi connection. The install worked fine but when I went to reboot the phone, it just showed the Nokia startup screen and the phone wouldn’t enter into the O/S. I said outloud “uh oh.”
I fought it for a bit last night and decided to leave it off for the evening (thinking it might work again when I was connected to our office WiFi, since it needs that to operate correctly … based on how I initially configured it during the install). That didn’t work either. So I went to my GoTo phone (Moto Razr V3i) and stuck a different SIM into the E61 and headed straight to Google to find someone who could bail me out.
The problem is that Nokia phones reset (hard or soft) in the O/S. Since I couldn’t get IN to the O/S, that posed a problem. Until I found this post which showed me exactly what I needed.
So, if you found this via Google search, don’t worry. Just click the link above and check out the section on holding down the Green key, the “3″ and the star (“*”) key all at once to get your phone back. The article says you will get a prompt, I didn’t. I waited until I saw the opening animation and then let go and was fine.
Doing this does take a while and it also will delete everything on your phone. But if you’ve gotten to this point, that’s better than the idea of forking out a few hundred dollars (US) for a replacement phone.
What people here are saying…