The portfolio below contains a small sampling of successes I have had in blending technical know-how with a clear understanding of an organization's strategic initiatives. These skills, combined with the ability to clearly communicate a visionary concept have enabled me to inspire the teams I lead to actively participate and strive for results that are truly excellent.

Strategic Leadership

• Voice over IP Deployment Strategy
  VoIP systems can provide powerful new communication tools to employees when deployed strategically and with a practical business sense.
  
  
• IT Systems Integration for Mergers & Acquisitions
  Example of an active involvement in the acquisition of a new company focusing on the integration of IT systems and the business processes they support.
  
  
• International ERP Implementation
  An implementation of the ERP system used at the corporate office extended to a location in France. Project involved addressing language, time and currency issues with a focus on improving plant management operations through IT systems.
  
  

Operations Management

• Disaster Recovery and Business Continuity Planning
  A disaster recovery plan forces all groups to frequently think about how to ensure the business is able to continue operations in the event of a disaster. Building the plan requires extensive discussion and leadership of teams in departments around the company.
  
  
• Document Imaging Systems Cost Reduction
  A comprehensive analysis of copiers, fax machines, printers and scanners enables imaging workflow to be streamlined and improved while reducing costs by over 60%.
  
  
• Telecommunications Improvement
  Example of how an understanding of the telecommunications industry can help reduce cost and improve quality of service.
  
  

Leadership and Project Management

• Customer Order Status Extranet
  A critical component of a 3-year eBusiness Strategic Plan to deliver web tools that created competitive advantage in the marketplace by offering outstanding customer service tools.
  
  
• Employee Portal
  Employee intranet portal with access to company news, human resources tools and email from any computer around the world.
  
  
• Help Center
  Help desk management software package that leverages best practices in IT management and innovative support concepts.
  
  
• CRM System
  Successful CRM implementation championed after 7 years of failed attempts. Results consolidated customer information, increased sales activity visibility and enabled centralized administrative support.
  
  

Marketing IT Systems

• Promotional Materials
  Examples of promotional materials (videos, flash presentations, etc.) designed to promote new applications and business changes.
  
  
• Website For New Product Offering
  Website development project to build excitement in a new product offering and capture information about client interest.
  
  
• Consulting Firm Website
  New website launch for a technology / eBusiness consulting firm designed to communicate capabilities of organization and attract new clients.
  
  
• Training Materials
  Examples of unique training materials constructed to build excitement in new systems. Materials target a variety of learning styles but focus on quick adoption rate and shortened learning curves.